1. General Information

The information contained on this website is provided for general information and marketing purposes.

PropRoo takes reasonable steps to ensure that information published on this website is accurate and current. However, property information may be provided by owners, vendors, landlords, developers, builders, property managers, data providers and other third parties.

Information may change without notice and should be independently verified before you make a decision concerning a property.

Nothing on this website constitutes legal, financial, taxation, accounting, building, engineering or other professional advice.

You should obtain independent professional advice appropriate to your individual circumstances before entering into any property transaction or making an investment decision.

2. Property Listings

Property listings may contain information including:

• property descriptions;

• photographs and videos;

• floor plans;

• dimensions and land areas;

• prices or price ranges;

• rental amounts and rental estimates;

• estimated rental yields;

• property features;

• development information;

• outgoings;

• owners corporation or body corporate information;

• availability; and

• other property-related information.

Some or all of this information may have been supplied by the property owner, vendor, landlord, developer, builder or another third party.

PropRoo takes reasonable steps to verify property information used in advertising. However, prospective purchasers and tenants should make their own enquiries and independently verify information that is material to their decision.

Images, renders, floor plans, maps, measurements and illustrations may be indicative only and may not be to scale.

Nothing in these Terms limits PropRoo's obligation to ensure its advertising is not false or misleading. Under the Australian Consumer Law, property information and representations must be accurate and must not create a misleading overall impression.

3. Prices and Property Availability

Any advertised price, price range, rental amount, estimated rental return, availability or other property information may change, subject to applicable law.

A property may be withdrawn from sale or lease, sold, leased, placed under contract or otherwise become unavailable without prior notice.

PropRoo complies with applicable property advertising and price disclosure requirements in the State or Territory in which the relevant property is located.

Victoria

For residential properties located in Victoria, statutory pricing and disclosure requirements apply.

From 1 October 2026, the Property Price Statement replaces the Statement of Information. The Property Price Statement must contain prescribed pricing information and, where applicable, information concerning comparable properties and property features. Consumer Affairs Victoria

For online advertising, the Property Price Statement must be prominently displayed or linked in the first visible part of the main property advertisement and immediately next to the advertised price. Consumer Affairs Victoria

For auctions and fixed-date sales occurring on or after 16 October 2026, additional reserve-price disclosure requirements apply. Among other requirements, the seller's reserve price must generally be published at least seven days before the auction or fixed-date sale and advertising must be updated accordingly.

Queensland

For properties located in Queensland, advertised property prices must not create a false or misleading impression about the price a seller is prepared to accept.

Where an "offers over" price or similar pricing method is used, it must be consistent with the seller's instructions and applicable law.

Queensland's Office of Fair Trading states that an advertised "offers over" price should not be below the minimum selling price recorded by the seller in the relevant Form 6 appointment.

4. Inspections and Property Enquiries

Open-for-inspection times, private inspection appointments and other access arrangements may change or be cancelled without notice.

Prospective purchasers and tenants should confirm inspection details with PropRoo before attending.

Access to a property may be subject to instructions or conditions imposed by the owner, vendor, landlord, occupier, building management or another authorised person.

Visitors must comply with any reasonable safety, security or access requirements applying to the property.

5. No Guarantee of Investment Returns

Any rental estimate, rental yield, projected capital growth, investment projection, market forecast, cash-flow estimate, financial scenario or similar information provided on this website is indicative only unless expressly stated otherwise.

Actual investment outcomes may differ materially.

Property performance may be affected by factors including:

• market conditions;

• interest rates;

• vacancy periods;

• rental demand;

• property-management expenses;

• owners corporation or body corporate fees;

• insurance;

• rates and taxes;

• maintenance and repairs;

• financing arrangements;

• taxation;

• legislative changes; and

• broader economic conditions.

Past performance is not a guarantee of future performance.

Nothing on this website constitutes personal financial, investment or taxation advice.

Prospective purchasers should obtain independent financial, taxation, legal and other professional advice before making an investment decision.

6. Rental Guarantees and Developer Incentives

Where a property is advertised with a rental guarantee, rebate, incentive, furniture package, developer contribution or other promotional benefit, the terms and conditions of that benefit may be imposed by a developer, vendor, property manager or other third party.

Prospective purchasers should review the relevant agreement and independently assess:

• the duration of the arrangement;

• eligibility conditions;

• exclusions;

• responsible entity;

• payment terms;

• management arrangements; and

• any circumstances in which the benefit may cease.

Unless expressly agreed otherwise in writing, PropRoo does not guarantee the performance or obligations of a third-party provider.

7. Off-the-Plan and Development Properties

Information concerning proposed developments and off-the-plan properties may include architectural renders, artist impressions, floor plans, dimensions, specifications, finishes, views, facilities, completion dates and other preliminary information.

Such information may be indicative only and may be amended during planning, construction or completion, subject to applicable law and contractual arrangements.

Where PropRoo is not the developer, information concerning a development may have been supplied by the developer, builder, vendor or their representatives.

Prospective purchasers should rely on the executed contract of sale, disclosure documents, plans and specifications applicable to the transaction when determining their legal rights and obligations.

Independent legal advice should be obtained before entering into an off-the-plan contract.

8. No Contract Created by Website

Unless expressly stated otherwise, information displayed on this website does not constitute a legally binding offer to sell, purchase, lease, manage or otherwise transact in relation to property.

Submitting an enquiry, inspection request, expression of interest or other online form does not by itself create a binding property transaction.

A binding transaction arises only when the relevant parties enter into the necessary legally enforceable contract, authority, lease or other agreement.

9. Buyer Due Diligence

Prospective purchasers should conduct their own investigations concerning a property.

Depending on the property and transaction, those investigations may include:

• title and ownership;

• planning and zoning;

• easements and covenants;

• building approvals;

• building and pest condition;

• boundaries;

• measurements;

• owners corporation matters;

• body corporate matters;

• rates and statutory charges;

• proposed developments;

• environmental matters;

• tenancy arrangements;

• rental potential;

• insurance;

• finance;

• taxation; and

• other matters material to the purchaser.

Additional statutory disclosure obligations apply depending on the State in which the property is located.

10. Victorian Buyer Information

For Victorian residential property, prospective purchasers should review the relevant statutory property information and undertake appropriate due diligence before purchasing.

Where required by law, PropRoo will make applicable Victorian disclosure information available in accordance with the relevant legislation.

The Victorian residential property pricing regime is changing from 1 October 2026, including the introduction of the Property Price Statement and related disclosure requirements.

11. Queensland Seller Disclosure

Queensland's statutory seller disclosure scheme commenced on 1 August 2025 under the Property Law Act 2023.

Subject to applicable exemptions, sellers are required to provide buyers with prescribed property information before the buyer signs the contract of sale.

This generally involves provision of a prescribed Form 2 Seller Disclosure Statement together with required searches, certificates or other documents.

The obligation to provide compliant seller disclosure remains the responsibility of the seller under applicable law.

Buyers and sellers should obtain independent legal advice concerning their disclosure obligations and rights.

12. Agency Services

Descriptions of PropRoo's real estate services on this website provide general information only.

Services may include:

• residential sales;

• property management;

• buyer advocacy;

• property marketing;

• inspections; and

• other property-related services.

The scope of services, fees, commissions, marketing expenses, responsibilities and other terms applicable to a particular engagement will be contained in the relevant written appointment, agency authority, management agreement or other contractual document.

If there is an inconsistency between this website and an executed agency agreement, the executed agreement will apply to the extent legally permitted.

13. Third-Party Information

PropRoo may rely upon or display information supplied by third parties, including:

• property owners;

• vendors;

• landlords;

• developers;

• builders;

• photographers;

• contractors;

• property managers;

• property portals;

• valuers;

• data providers;

• government authorities; and

• other service providers.

PropRoo takes reasonable care when using third-party information but does not independently originate every item of information displayed on the website.

Users should independently verify information that is material to a transaction.

14. Third-Party Websites and Services

This website may contain links to websites, portals, booking platforms, mapping services, payment providers or other services operated by third parties.

PropRoo does not control those third-party services and is not responsible for their:

• content;

• availability;

• accuracy;

• security;

• terms;

• privacy practices; or

• operation.

A link to a third-party service does not necessarily constitute endorsement of that third party.

Users should review the applicable terms and privacy policies of third-party services before using them.

15. Intellectual Property

Unless otherwise stated, the content of this website, including:

• the PropRoo name;

• logos;

• branding;

• text;

• graphics;

• website design;

• marketing materials; and

• original content,

is owned by or licensed to PropRoo Pty Ltd.

Users may access the website for legitimate personal or property-related purposes.

You must not reproduce, copy, republish, distribute, modify, sell or commercially exploit PropRoo's content without prior permission, except where permitted by law.

Third-party photographs, plans, logos and other materials remain subject to the intellectual property rights of their respective owners.

16. Acceptable Use

You must not use this website:

• for unlawful or fraudulent purposes;

• to interfere with its security or operation;

• to introduce malicious software or harmful code;

• to attempt unauthorised access to website systems or data;

• to submit false, misleading or fraudulent enquiries; or

• in any way that infringes the rights of PropRoo or another person.

PropRoo may restrict access to the website where reasonably necessary to protect its systems, users or business.

17. Website Availability

PropRoo does not guarantee that the website will always be available, uninterrupted, secure or free from errors.

Website access may occasionally be interrupted because of maintenance, technical problems, telecommunications failures, third-party service outages or other circumstances.

PropRoo may modify, suspend or discontinue any part of the website at any time.

18. Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Australian Consumer Law prohibits businesses from making false or misleading claims, including representations made through websites, advertisements, prices, property descriptions and other marketing materials.

19. Limitation of Liability

To the maximum extent permitted by law, PropRoo is not liable for loss or damage arising solely from:

• reliance on general information contained on this website;

• information supplied by a third party that PropRoo could not reasonably have known was inaccurate;

• temporary website unavailability;

• third-party websites or services; or

• use of this website otherwise than for its intended purpose.

Users remain responsible for obtaining independent advice and carrying out appropriate investigations before making decisions involving property.

This clause does not exclude or restrict any liability that cannot lawfully be excluded.

20. Privacy

PropRoo may collect personal information when you:

• submit an enquiry;

• request an inspection;

• contact us;

• engage our services;

• subscribe to communications; or

• otherwise interact with the website.

Personal information will be handled in accordance with our Privacy Policy and applicable privacy law.

Our Privacy Policy should be read separately from these Terms & Conditions.

21. Electronic Communications

Where you provide your email address, telephone number or other contact details, PropRoo may contact you in connection with:

• your enquiry;

• an inspection;

• a property transaction;

• an agency service you have requested;

• administrative or service communications; and

• property or marketing communications where permitted by law.

Marketing communications will be sent subject to applicable electronic communications and privacy requirements.

Where applicable, recipients may unsubscribe from marketing communications using the unsubscribe method provided.

22. Complaints

If you have a concern regarding PropRoo's website, services or property advertising, please contact us so that the matter can be reviewed.

We may request relevant information reasonably required to investigate the complaint.

Nothing in this section affects any statutory rights or external complaint mechanisms available to you.

23. Changes to These Terms

PropRoo may amend these Terms & Conditions from time to time.

The current version will be published on this website together with the date on which it was last updated.

Changes take effect when published unless otherwise stated.

24. Applicable Law

PropRoo operates in multiple Australian jurisdictions, including Victoria and Queensland.

These Terms are subject to applicable Commonwealth legislation and the laws applying to the relevant property, transaction or service.

For a property or transaction located in Victoria, applicable Victorian legislation may apply.

For a property or transaction located in Queensland, applicable Queensland legislation may apply.

Nothing in these Terms is intended to override mandatory legislation applying to a particular transaction or jurisdiction.

25. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be read down or severed to the extent necessary without affecting the remaining provisions.

26. Contact Us

For enquiries regarding these Terms & Conditions, please contact:

PropRoo Pty Ltd

Email: admin@proproo.com.au
Website: www.proproo.com.au